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Frequently Asked Questions
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  1. I want to order a title that isn't listed on this web site. Can Subscriber's Choice order it for me?
  2. How long will it take for my subscription to begin?
  3. Can Subscriber's Choice renew a magazine that I originally ordered elsewhere?
  4. I am moving. Can Subscriber's Choice change the address on my subscriptions?
  5. Will my subscription be renewed automatically?
  6. I renewed a subscription, but now I am receiving duplicate copies. What should I do?
  7. Can I order more than one subscription to the same magazine, to be delivered to the same name and address?
  8. Will Subscriber's Choice share my information with anyone else?
  9. Are there any additional charges, such as shipping or tax?

 

I want to order a title that isn't listed on this web site. Can Subscriber's Choice order it for me?
Most likely we can! Subscriber's Choice handles so many titles (over 200,000) that we can't possibly list them all. In addition, some publishers only allow their titles to be sold online through their own websites. If you're looking for a title that isn't listed, please contact us!
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How long will it take for my subscription to begin?
Weekly magazines usually begin to arrive about 4-6 weeks after they were ordered; monthly magazines begin within 6-10 weeks, and bimonthly or quarterly magazines can take a bit longer since they are published less frequently.
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Can Subscriber's Choice renew a magazine that I originally ordered elsewhere?
Absolutely. Just provide us with the name and address exactly as it appears on a current mailing label. If you know the expiration date (usually found on the mailing label), please provide that as well.
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I am moving. Can Subscriber's Choice change the address on my subscriptions?
Subscriber's Choice will be happy to take care of address changes for any subscriptions that we have ordered for you. Just email us with your new address and the date of your move.
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Will my subscription be renewed automatically?
Never! Subscriber's Choice will send you a renewal reminder at the appropriate time, and your subscription will only be renewed if you instruct us to do so.
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I renewed a subscription, but now I am receiving duplicate copies. What should I do?
Unfortunately, this occasionally happens. Most likely there is a slight difference between the two mailing labels that caused a second subscription to be generated, instead of a renewal being added to the original subscription. Just contact us, and if possible, provide us with the name and address exactly as they appear on both mailing labels. Subscriber's Choice will contact the publisher for you and have this corrected. We will also make sure that your subscription is extended to make up for the duplicates you have received.
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Can I order more than one subscription to the same magazine, to be delivered to the same name and address?
Sometimes our customers want more than one copy of a magazine; for example, to place in a busy waiting room. This is not a problem with most magazines, but there are some publishers who do not allow multiple (bulk) orders. Simply contact Subscriber's Choice, and we can let you know what the policy is for the title(s) you are interested in.
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Will Subscriber's Choice share my information with anyone else?
We will send your name and address (and business or school name if you are receiving a business or student/educator rate) to the publisher. Aside from that, Subscriber's Choice will NOT share any of your information with any other party, for any reason.
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Are there any additional charges, such as shipping or tax?
No. Shipping is always included in the cost of the magazine. Most states do not tax magazine subscriptions, but if tax is required, we will pay it for you. And gift cards are mailed out courtesy of Subscriber's Choice.
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Subscriber's Choice is certified as a Women Business Enterprise (WBE) by the New Jersey Commerce & Economic Growth Commission, and is a member of the New Jersey Association of Women Business Owners (NJAWBO).
4-15 Grunauer Place - Fair Lawn, NJ 07410-3019 USA
Tel: (201) 791-3851 - E-mail: info@subscriberschoice.com

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